LoQerja.com - PT Balai Lelang Serasi (member of Astra) – Balai Lelang Serasi (IBID) adalah balai lelang yang melelang produk-produk otomotif seperti kendaraan roda dua dan roda empat, namun saat ini kami juga telah melelang barang-barang non-otomotif seperti gadget dan alat berat. Berdiri sejak tahun 2007, IBID merupakan anak perusahaan PT Serasi Auto Raya (SERA) yang bernaung dibawah bendera Grup Astra. Saat ini membutuhkan tenaga kerja untuk menempati posisi sebagai:
Customer Relation Officer
Persyaratan
- Candidate must possess at least a Diploma Degree from any field with a GPA minimum of 3.00 from 4.00.
- Fresh Graduate or having experience in customer service or related field.
- Good communication skills
- Placement in IBID Head Office
- Develop customer-related strategies and programs (customer service, service quality, customer relations, and service culture).
- Perform service recovery for complaints that occur by following up on complaints to the relevant departments and ensuring that they are resolved.
- Conduct program socialization and monitoring of the implementation of all customer relationship concepts in branches and the Head Office
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